# Refund & Cancellation Policy

All purchases of credits on our platform are final and non-refundable, except in the following scenarios:

## 1. Credit Purchases

All purchases of credits on our platform are final and non-refundable, except in the following scenarios:

- Technical errors in the transaction.
- Unauthorized or fraudulent transactions.

## 2. Refund Process

Refunds for eligible cases will be processed within **5-7 working days** and credited to your original payment method or bank account.

### 3. Cancellation Policy

You can cancel your subscription or service usage at any time. However, unused credits are non-refundable.

### 4. How to Request a Refund

For refunds, please contact us at [sumit@vomyra.com](mailto:sumit@vomyra.com) with your transaction details.

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### Contact Us

For any queries, concerns, or assistance, please reach out to us:

- **Operating Address:** Vomyra H,12a , Lajpat Nagar , Sahibabad Ghaziabad, UP - 201005 , India
- **Phone:** [+917581950924](tel:7581950924)
- **Email:** [sumit@vomyra.com](mailto:sumit@vomyra.com)

We aim to respond to all inquiries within 24-48 hours.